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School communications

Welcome to the Juniper school communications forum. 

Our aim here is to gather ideas and feedback centred around enhancing communication between schools and parents, staff, and students.

The products and features showed here are tailored for primary schools, secondary schools, and Multi-Academy Trusts (MATs).

School communications

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37 results found

  1. School would like the ability to remove the Points feature from Comms Hub and the Parent App as they collect house points in a different way and don't want this to cause confusion.

    1 vote

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    0 comments  ·  Points  ·  Admin →
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  2. Should this report have a date of when this register applies to?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. When staff jobshare they would like to be able to see what their counterpart has awarded the children in the class.

    8 votes

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    1 comment  ·  Badges  ·  Admin →
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  4. When sending a message to full classes, the list automatically expands to show you who is in that group. Is there a way you can stop this so i don't have to keep closing the group to find the next class?

    1 vote

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  5. When a PDF document is uploaded via News or through an In-App Message the recipient is prompted to save the file to their mobile device. Users typically will not want to save files to their device and would instead prefer to open the PDF in a viewer (e.g. Web Browser or other PDF Reader) and then close out the file after reading it. Prompting to save adds extra steps and will reduce the number of users that interact and read communications send out as attachments.

    5 votes

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    0 comments  ·  Parent app  ·  Admin →
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  6. Please can you add the option to add manual contacts. When new starters are due in September, there is no way to contact the new parents as a group so would be helpful to manually add them then delete after the children are on SIMS.

    1 vote

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  7. Calendar to show monthly rather than weekly on mobile app. The calendar is too complicated, it doesn't need to show separate times. The parents only need to see the month at a glance and to click on the date to see what is happening.

    1 vote

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    0 comments  ·  Parent app  ·  Admin →
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  8. Parents often reply directly to an email sent not necessarily checking who they are responding to. However, those emails sent via Juniper and responded to by parents aren't automatically sent back to the school office. In Pupil Asset emails that parents responded to were automatically redirected to the office email.

    1 vote

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    0 comments  ·  Email  ·  Admin →
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  9. When sending messages, the system should not send a unique message more than once to any contact.
    At the moment if a message run contains two pupils that share a contact (siblings for example) the system will send one message for every pupil selected.

    6 votes

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  10. A school would like to send all observations at the End of Each Term. They intend to make frequent observations but leave them unapproved in Comms Hub and at the end of term would like a Select All for that Term to send them on mass

    1 vote

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    0 comments  ·  Observations  ·  Admin →
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  11. In comms hub is it possible to display the name of those selected to receive and email rather than a total ?

    If you are sending an email and get distracted it would be helpful to see the name/s of the recipient/s so you can make sure its correct before sending.

    Thanks

    2 votes

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  12. Would be good to be able to "Resend" an email/Text/App message again. Some users may not receive the message due to errors etc.

    To be able to just "resend to all" or "Resend to Error/pending" recipients after the fact would be a massive help.

    Currently when something is sent in the app there is no way to re send if an error shows. A new app message but be created and sent. I believe the same is for email/SMS too.

    6 votes

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  13. Students would like to change their avatars, or even design their own

    2 votes

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    0 comments  ·  Points  ·  Admin →
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  14. It would be useful if student could have log ins/QR codes to upload their own work using the class iPads - this would reduce the teachers workload

    1 vote

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    0 comments  ·  Observations  ·  Admin →
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  15. When I send the school newsletter to parents via the newsletter builder, it publishes them online, i.e. at the top of the newsletter there is a line added by default saying "Trouble viewing this email? View it online" and linking to the newsletter in a web browser.

    Due to the different permissions given by parents some students are allowed to be in the newsletter but not online ie. not on our website or found by a Google search.

    Can you create the functionality to turn off default online publishing?

    2 votes

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  16. Trust Dashboard to allow a central team to manage multiple sites for user provisioning as well as view trust level summary of school data

    1 vote

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    Future  ·  0 comments  ·  Other  ·  Admin →
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  17. Would it be possible to manually add staff to classes on Juniper awards as we were able to on MarvellousMe. We have cover staff and ELSA's that are not assigned to classes on our MIS but we would like them to be able to send messages, badges etc?

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. Schools would like to amend their Default messages. For example the message "First day messaging" message will need to be amended with instructsions on who the parent should contact in the school.

    1 vote

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    0 comments  ·  Email  ·  Admin →
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  19. Schools would like the ability to add default text to the bottom of all outgoing emails.

    This feature could be used for email signatures, standard disclaimers, or reminders such as “Please do not reply to this email.”

    While we are aware that email templates are available, the ability to apply a default signature or footer automatically to all emails would be more practical and efficient.

    1 vote

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    0 comments  ·  Email  ·  Admin →
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  20. Schools would like the ability to add default text to the bottom of all outgoing emails.

    This feature could be used for email signatures, standard disclaimers, or reminders such as “Please do not reply to this email.”

    While we are aware that email templates are available, the ability to apply a default signature or footer automatically to all emails would be more practical and efficient.

    1 vote

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    0 comments  ·  Email  ·  Admin →
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