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School communications

Welcome to the Juniper school communications forum. 

Our aim here is to gather ideas and feedback centred around enhancing communication between schools and parents, staff, and students.

The products and features showed here are tailored for primary schools, secondary schools, and Multi-Academy Trusts (MATs).

School communications

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How can we help you improve communicating with your community?

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3 results found

  1. Comms Tools - Re sending messages

    Would be good to be able to "Resend" an email/Text/App message again. Some users may not receive the message due to errors etc.

    To be able to just "resend to all" or "Resend to Error/pending" recipients after the fact would be a massive help.

    Currently when something is sent in the app there is no way to re send if an error shows. A new app message but be created and sent. I believe the same is for email/SMS too.

    3 votes

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  2. Newsletter publishing options to protect students' identity

    When I send the school newsletter to parents via the newsletter builder, it publishes them online, i.e. at the top of the newsletter there is a line added by default saying "Trouble viewing this email? View it online" and linking to the newsletter in a web browser.

    Due to the different permissions given by parents some students are allowed to be in the newsletter but not online ie. not on our website or found by a Google search.

    Can you create the functionality to turn off default online publishing?

    1 vote

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  3. To be able to select which groups pulling from the schools MIS shows in Comms hub

    Schools tend to have a lot of additional custom groups in their MIS as well as the standard 'Reception, Year 1, Year2 etc'
    When going into Comms Hub to send a message or interaction all of the groups show over numerous pages meaning the admins sending these have to scroll through all to find the one they want. They would like to be able to remove any groups in Comms Hub that is not needed in there.

    1 vote

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