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School communications

Welcome to the Juniper school communications forum. 

Our aim here is to gather ideas and feedback centred around enhancing communication between schools and parents, staff, and students.

The products and features showed here are tailored for primary schools, secondary schools, and Multi-Academy Trusts (MATs).

School communications

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34 results found

  1. Would be good to be able to "Resend" an email/Text/App message again. Some users may not receive the message due to errors etc.

    To be able to just "resend to all" or "Resend to Error/pending" recipients after the fact would be a massive help.

    Currently when something is sent in the app there is no way to re send if an error shows. A new app message but be created and sent. I believe the same is for email/SMS too.

    4 votes

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  2. 4 votes

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    1 comment  ·  Points  ·  Admin →
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  3. Allow customers to attach images and video to badges to share with parents.

    4 votes

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    Next  ·  0 comments  ·  Badges  ·  Admin →
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  4. Ability for schools to let parents know if their child has not eaten their lunch

    4 votes

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    Under Review  ·  0 comments  ·  Parent app  ·  Admin →
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  5. 3 votes

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  6. I've had an idea for quite some time that I wanted to share, but I hadn’t fully thought it through until now.

    My daughter is in 3rd grade, and as a parent, what I really miss is having a way to stay connected with her during the day.
    Let me try to explain briefly...

    She’s at school every day from 8 a.m. to 5 p.m., and at 1 p.m. I bring her lunch—just like many other parents—because she’s quite picky, and the food there isn’t great.

    However, there are a few days in the year when something comes up and…

    3 votes

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    Under Review  ·  0 comments  ·  Parent app  ·  Admin →
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  7. Allow parents to create a memory book of their childs badges, points and observations.

    3 votes

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  8. When sending messages, the system should not send a unique message more than once to any contact.
    At the moment if a message run contains two pupils that share a contact (siblings for example) the system will send one message for every pupil selected.

    2 votes

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  9. When I send the school newsletter to parents via the newsletter builder, it publishes them online, i.e. at the top of the newsletter there is a line added by default saying "Trouble viewing this email? View it online" and linking to the newsletter in a web browser.

    Due to the different permissions given by parents some students are allowed to be in the newsletter but not online ie. not on our website or found by a Google search.

    Can you create the functionality to turn off default online publishing?

    2 votes

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  10. Notifications to see who has received and read messages that have been sent out.

    It would be great to be able to see if a parent has read a message that has been sent. I often send messages and wonder if parents have seen it. Unless parents react or comment their is no way of know if it has been seen or not.

    2 votes

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    0 comments  ·  Parent app  ·  Admin →
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  11. Please can you make it easier to see which parents have signed up to the parent app? Currently, you have to click on each child to see if they have signed up - it is a time consuming process when their are 300+ children in a school. MarvellousMe had an easy way of checking. Thank you.

    2 votes

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    0 comments  ·  Parent app  ·  Admin →
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  12. When awarding a badge some schools also print a certificate for the badge.

    2 votes

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    Future  ·  0 comments  ·  Badges  ·  Admin →
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  13. Ability for schools and parents to log and track their childs reading progress.

    2 votes

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    Under Review  ·  0 comments  ·  Parent app  ·  Admin →
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  14. Be able to set up emails which would be sent out recurrently for instance relating to covid testing.

    2 votes

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    Future  ·  0 comments  ·  Email  ·  Admin →
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  15. streamline all parent interactions into one platform - increase the level of engagement and ensure that we are SUPER STICKY for gold plus customers

    2 votes

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  16. Currently if a parent changes their telephone number we have to remember to reactivate their new telephone number once it has updated in Sims. Has any consideration been made to automating this please as it is reliant on us remembering to do something a few days after we have been notified.

    2 votes

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  17. Parents often reply directly to an email sent not necessarily checking who they are responding to. However, those emails sent via Juniper and responded to by parents aren't automatically sent back to the school office. In Pupil Asset emails that parents responded to were automatically redirected to the office email.

    1 vote

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    0 comments  ·  Email  ·  Admin →
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  18. A school would like to send all observations at the End of Each Term. They intend to make frequent observations but leave them unapproved in Comms Hub and at the end of term would like a Select All for that Term to send them on mass

    1 vote

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    0 comments  ·  Observations  ·  Admin →
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  19. It would be very useful to have a "required information" box added to absence reporting, for parents to give a detailed explanation for the absence. It is a Welsh Government requirement that we take a detailed explanation of sickness - this information is used to track outbreaks of notifiable diseases, to carry out risk assessments for pregnant members of staff if there is a report of an illness that could affect the health of the foetus, and to help track patterns of persistent absence.

    1 vote

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    0 comments  ·  Parent app  ·  Admin →
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  20. Students would like to change their avatars, or even design their own

    1 vote

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