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School communications

Welcome to the Juniper school communications forum. 

Our aim here is to gather ideas and feedback centred around enhancing communication between schools and parents, staff, and students.

The products and features showed here are tailored for primary schools, secondary schools, and Multi-Academy Trusts (MATs).

School communications

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26 results found

  1. On the last MMe you were asked if you were happy to send the message before it went, the new version doesn't do this and I've just sent an empty badge that I cannot reverse.

    1 vote

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    0 comments  ·  Badges  ·  Admin →
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  2. The badges default to 'following direction' and it would be easier if there was no default.

    1 vote

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  3. Schools tend to have a lot of additional custom groups in their MIS as well as the standard 'Reception, Year 1, Year2 etc'
    When going into Comms Hub to send a message or interaction all of the groups show over numerous pages meaning the admins sending these have to scroll through all to find the one they want. They would like to be able to remove any groups in Comms Hub that is not needed in there.

    1 vote

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  4. On a previous system I used (which was much more basic in most other ways) when sending emails and texts I could see a list showing if they were received and opened, this gave us good insight into enagagement of parents and details of who had opened it and also when there was a problem with an address. This is particularly important as often comms sent are important - re covid, weather, oftsed or important meetings.

    1 vote

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    Next  ·  0 comments  ·  Email  ·  Admin →
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  5. We have a handful of schools in NI that have parents over the boarder who have ROI mobile numbers these are not compatible with the system and mean parents cannot be communicated with via text/app.

    1 vote

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    Under Review  ·  0 comments  ·  SMS  ·  Admin →
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  6. When needing to have a safeguarding email link send to 2 email addresses to make sure that this is seen asap.

    1 vote

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