Parents Evening Booking: It would greatly enhance the user experience if, upon booking a slot, parents immediately received a confirmation email. This email should serve to reassure them that their booking has been successfully made, while also providing details such as the date and time of the booking.

This measure would not only confirm the reservation to the parent but also sets the expectation that they should receive an email upon successfully saving their booking. Implementing this feature can effectively mitigate potential issues where a parent reserves a slot but overlooks the step of saving the booking to confirm it.

When booking a parent's evening appointment, email confirmation should be sent only to the parent making the booking and not to all main contacts.

Schools need to be able to offer both parents (if they both have PR) in a separated family the opportunity to book a parents evening appointment. However, parent one should not be sent details of parent two's booking via email, nor should they be able to see each other's booking if logging in to the portal.

Therefore, it is not suitable to only chose the option for just one contact to be able to book. However, if sending all contacts the option to book currently, separated parents can see details of each others bookings/get an email about the bookings.

This could pose both GDPR and safeguarding concerns