14 results found
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Option for users to re-subscribe contacts/parents to receive emails
Sometimes, contacts or parents may unknowingly unsubscribe from school emails, mistaking them for spam.
This can become an issue when they need to receive important communications, such as those sent via the Secure Email or Parents' Evening Booking add-ons.
Currently, users can only check if an email has failed to send due to a bounce or an unsubscribe status.
To do this, users must navigate to ADD-ONS > Data Dashboard, select 'Emails' on the left, locate the relevant sent email, and click 'View' on the right.
Scrolling down reveals a list of contacts or parents for whom the email either…
2 votes -
Option to schedule Emails or Texts
It would be extremely useful to have the ability to schedule emails or text messages in advance.
This feature would allow users to compose messages ahead of time and set them to be sent automatically at a chosen date and time.
This would be particularly beneficial for users who need to send regular communications to parents, such as daily reminders, weekly newsletters, or monthly updates, without having to manually send them each time.
It would help streamline communication, reduce manual workload for school staff, and ensure messages are delivered consistently and on time.
1 voteThis feature will be available in the new comms hub product.
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Parent's Booking separate time slots
It would be useful if parents were able to book separate time slots for the same child. Then they would receive individual emails with their own time slots.
1 voteWe are working on a new bookings system which will replace our existing features.
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'Available for booking' wording to always be visible
Currently, when a parent uses a desktop or laptop to book a Parents' Evening slot, unavailable slots are clearly marked, but available slots appear as blank grey boxes without the words 'Available for booking' unless hovered over.
To improve accessibility and usability, the wording should always be visible, rather than relying on hover effects.
A more intuitive approach would be to change the background colour when selecting a slot, making it clearer which options are available and which are being chosen.
This adjustment would enhance the booking experience, ensuring parents can easily identify available slots at a glance.
1 voteWe are working on a new bookings system which will replace our existing features.
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Home page feature forwarding
On the home page, clicking on the red section of the "features" takes to to the relevant page, rather than having to click on "Read More".
1 vote -
Adding users to roles
Be able to add existing users to a role without going into their existingrole, clicking the user and adding the role, or readding the user.
1 voteTo add a new role to an existing user, you find the user in the user manager, edit and then choose the role you wish them to have.
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Table building options for newsletters
Allow users to insert tables with a more user friendly control.
1 vote -
Allow parents / schools to choose preferred method of contact
Schools / parents would be able to control how they would like to receive information. Saves a school time since they don't have to type the same message out twice in email, then in the app. Having it be automated would allow the system to automatically send an email if an app message is not read within a set time period (eg. 24 hours)
1 vote -
Ability to search for an individual data record in MIS DATA
Currently there is no way to search for an individual record within MIS DATA. This means that if you need to edit an individual's record, you need to trawl through all the records in order to find them which is very time consuming. This is not helped by the fact that the data records to not appear in alphabetical order. Please could we have a search function to search for an individual's record?
1 vote -
Additional News Item Template Options
When adding news items to the newsletter system, it would be great if there were some additional template options, for example thumbnail image alternating left and right for each article displayed etc
1 vote -
Ability to choose video thumbnails
Would it be possible please to choose a thumbnail for uploaded videos as often the still screenshot which comes up is not suitable. For example, some of our video intros feature moving and sliding graphic effects which look fragmented when the video still is shown on the webpage.
1 vote -
Calendar configuration
It would be useful to be able to set the start day of the week for the Calendar display.
e.g. our school calendar displays starting on a Sunday so that we can highlight which week (week A or week B) it is without it getting lost amongst other events that might be on the Monday. But when pulled through to the website the calendar is displayed with the week starting on a Monday, which means that our "week A" & "week B" events appear at the end of the week before!
1 vote -
Ability to subscribe to news feeds / vacancy post email updates
Create a subscription form option so that users can apply to receive new job alerts / news story alerts to their email inboxes (rather than via RSS).
1 voteWe are releasing a new parent app this year where parent users will be able to to view and subscribe to news.
We are also working on a new vacancy management system that will interact with the CMS.
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Improved search results for calendar events
It would be helpful to display current events in the website search and not events from the past. Alternatively, show results for a specified period in the past.
1 voteWe are declining this idea due to limited votes within 3 months.
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