95 results found
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Accessibility: Improving the Visibility of the 'High Visibility' Option
For users with impaired vision, locating the 'High Visibility' mode can be challenging if it is only available as a small link in the website footer.
To improve accessibility, consider adding a clearly visible button at the top of the site. This would make it easier for users to activate a simplified, distraction-free view of the website.
Additionally, ensuring this option can be selected using only a keyboard would enhance usability for those who cannot use a mouse.
2 votes -
Option for administrators to impersonate other users
It would be useful for administrators to have the option to impersonate other users.
This feature would be particularly helpful when an administrator has configured specific permissions or access for another user. By impersonating that user, the administrator can verify that the permissions are functioning as expected and that the user can edit the designated areas of the website.
Additionally, this capability would enable administrators to impersonate parents, allowing them to view the Parent Portal or Parents' Evening Booking as a parent would. This can help troubleshoot any issues a parent may be experiencing, allowing the administrator to provide assistance.
7 votes -
Option for users to re-subscribe contacts/parents to receive emails
Sometimes, contacts or parents may unknowingly unsubscribe from school emails, mistaking them for spam.
This can become an issue when they need to receive important communications, such as those sent via the Secure Email or Parents' Evening Booking add-ons.
Currently, users can only check if an email has failed to send due to a bounce or an unsubscribe status.
To do this, users must navigate to ADD-ONS > Data Dashboard, select 'Emails' on the left, locate the relevant sent email, and click 'View' on the right.
Scrolling down reveals a list of contacts or parents for whom the email either…
2 votes -
Virtual parent meetings using parent meetings add on
It would be useful for the Parent Meetings add-on to provide the option to set up for virtual meetings using platforms such as Teams, Google Meet , Zoom etc and automate links to those meetings.
6 votes -
Option to schedule Emails or Texts
It would be extremely useful to have the ability to schedule emails or text messages in advance.
This feature would allow users to compose messages ahead of time and set them to be sent automatically at a chosen date and time.
This would be particularly beneficial for users who need to send regular communications to parents, such as daily reminders, weekly newsletters, or monthly updates, without having to manually send them each time.
It would help streamline communication, reduce manual workload for school staff, and ensure messages are delivered consistently and on time.
1 voteThis feature will be available in the new comms hub product.
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MIS manually added contacts data export
To be able to download/export a file that gives a list of all manually added contacts.
2 votes -
Option to add ALT text to the website logo
Allowing users to add ALT text to the website logo can be beneficial for accessibility and SEO.
2 votes -
Parent's Booking separate time slots
It would be useful if parents were able to book separate time slots for the same child. Then they would receive individual emails with their own time slots.
1 voteWe are working on a new bookings system which will replace our existing features.
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'Available for booking' wording to always be visible
Currently, when a parent uses a desktop or laptop to book a Parents' Evening slot, unavailable slots are clearly marked, but available slots appear as blank grey boxes without the words 'Available for booking' unless hovered over.
To improve accessibility and usability, the wording should always be visible, rather than relying on hover effects.
A more intuitive approach would be to change the background colour when selecting a slot, making it clearer which options are available and which are being chosen.
This adjustment would enhance the booking experience, ensuring parents can easily identify available slots at a glance.
1 voteWe are working on a new bookings system which will replace our existing features.
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Data Dashboard: Ability to view members in each Group
If you navigate to ADD-ONS > Data Dashboard > Groups, it would be beneficial for users to have the option to drill down into individual groups to see the specific members within each group.
Currently, it only displays the quantity of contacts, staff, or students in each listed group.
The only way to find out who belongs to each group is to click into every individual contact, staff member, or student to check their assigned group, which is not ideal.
4 votes -
Option to add a Subscribe button on Calendar (within the CMS)
Currently, adding a subscribe button to a calendar requires manual input by the support team, as it's done directly within the code. Since this is provided free of charge (FOC), it might be more efficient to give users the ability to enable this option themselves.
A possible solution could be adding a toggle under the 'EDIT' menu for calendars, allowing users to activate the subscribe button easily.
To implement this, the following code would need to be added to the page.setup.asp folder:
Mason.Site.setConf "calendar_ics", True
4 votes -
Option to Set a Universal Break Time for Teachers
In the Parents’ Evening Booking add-on, it would be beneficial to have an option to set a specific break time for all teachers at once, rather than manually adding breaks for each teacher.
This would streamline the process when all teachers take a break at the same time, saving time and effort.
However, it’s still useful to retain the ability to manually add breaks for teachers who require different or multiple break times.
1 vote -
Separate bookings for PEB
When using the Parents evening booking system can we have the ability to create multiple bookings per priority contact.
Some children have parents/guardians who need to come to the parents evening separately . This would be good to be able to assign a child several bookings.
3 votes -
Option for Users to Edit Website Logo
Users would benefit from the ability to edit the logo on their website themselves, removing the need to contact us for updates.
A clickable image icon when logged in could open the File Manager, allowing them to select and update their logo easily.
1 vote -
Staff Profiles: Preventing duplicates
We frequently receive queries about duplicate Staff, Roles, or Categories appearing on staff pages that pull data from the Staff Profiles customer form within the Custom Data drop-down.
This issue typically arises due to inconsistencies in how role or category names are entered for individual staff members.
If the role or category name is not entered exactly the same across all staff profiles, such as variations in capitalisation or the inclusion of extra spaces, the website interprets them as separate entries, resulting in what appears to be duplicate roles or categories on the staff page.
For example, if a staff…
1 vote -
Open day booking
With falling pupil numbers, schools are looking for more ways to attract families and get them booked in for open days.
Could we create a booking system for open days?
It would need to collect parent information, present available slots, and allow people to book themselves onto an open slot. It would need to send reminders, and allow the school to easily access / process the parent's data for follow ups.
2 votes -
Parents Evening Booking - confirmation to be sent to booking parent only
It would greatly enhance the user experience if, upon booking a slot, parents immediately received a confirmation email. This email should serve to reassure them that their booking has been successfully made, while also providing details such as the date and time of the booking.
This measure would not only confirm the reservation to the parent but also sets the expectation that they should receive an email upon successfully saving their booking. Implementing this feature can effectively mitigate potential issues where a parent reserves a slot but overlooks the step of saving the booking to confirm it.
10 votes -
Ability to insert space at the bottom of a page
Sometimes, certain components or items prevent users from clicking into the content area at the bottom of a page.
Currently, the only workaround is for users to manually add spacing in the source code (if they know how) or contact the support team to make the adjustment on their behalf.
It would be much more user-friendly to have a dedicated option in the EDIT menu, or another accessible method that allows users to easily add space to the bottom of the page.
1 vote -
Remove the word 'NULL' when no content is present
Currently, when the content area of a page is left blank, the word 'NULL' is displayed.
To prevent this, the workaround is to manually add a space.
However, it would be more intuitive and user friendly if blank content areas appeared empty by default.
It’s particularly important because 'NULL' only becomes visible after the page has been saved, which could confuse users who may not realise that adding a space would prevent it from displaying.
1 vote -
Component Tab - Newsletter
I have a school that has a main school homepage and a homepage for their sixth form with separate sitemaps. They would like to use the newsletter builder to create newsletters for their school and sixth form and pull those on to corresponding pages in these areas. The component newsletter currently pulls all newsletter onto a page so will pull all main school and sixth form. There is currently no way to select that main school newsletters appear on main school page only and sixth form appears on sixth form page only.
2 votes
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