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School Communications

Welcome to the Juniper school communications forum. 

Our aim here is to gather ideas and feedback centred around enhancing communication between schools and parents, staff, and students.

The products and features showed here are tailored for primary schools, secondary schools, and Multi-Academy Trusts (MATs).

School Communications

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7 results found

  1. It would greatly enhance the user experience if, upon booking a slot, parents immediately received a confirmation email. This email should serve to reassure them that their booking has been successfully made, while also providing details such as the date and time of the booking.

    This measure would not only confirm the reservation to the parent but also sets the expectation that they should receive an email upon successfully saving their booking. Implementing this feature can effectively mitigate potential issues where a parent reserves a slot but overlooks the step of saving the booking to confirm it.

    7 votes

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  2. Giving schools the ability to choose the time of release for Parents' evening booking rather than just a date. Currently, the bookings are open from the date set but schools would schools prefer to add a time as well as a date.

    5 votes

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  3. When you set the close date for your parents evening block, and this comes around - there is currently no way to reopen. This would be really useful if there become additional times available, if dates change or if a number of parents haven't been able to book on already.

    4 votes

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  4. When a parent reserves their slot, sometimes there is a confusion between when a slot has been 'reserved' and 'booked', as some parents think that when a slot has been reserved that this is the same as it being booked.

    To prevent any confusion it would be useful to include the following to the "reserved for 10 mins" notice:

    "In order to confirm your booking please press the 'Save' button."

    If a parent does not click the 'save' button then another parent can take that slot.

    4 votes

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  5. To enhance flexibility, staff should be able to book slots for parents after the Parents' Evening booking window closes.

    This accommodates parents who missed the initial booking period.

    While we could allow schools to extend the booking window, some schools may prefer to restrict booking access, either by reserving slots for specific parents or enabling selected parents to book.

    1 vote

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  6. Schools have mentioned that when parents log in and navigate to this section to book slots, currently the text 'BOOK THIS SLOT' is only visible upon hovering the cursor over it, which is feasible only on desktops.

    However, the majority of parents access the website using mobile devices, where hovering is not possible due to the absence of a cursor. Consequently, they are unable to see this important wording.

    It would be beneficial to ensure that the text is always visible on both desktop and mobile interfaces for accessibility reasons.

    1 vote

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  7. It would be great if parents could click a button to automatically populate their slots for a parents evening. I've seen other systems that have this functionality and would save parents time. To do this we would probably need to give them a way of selecting the teachers they are interested in seeing and selecting a start time. The system would then try and select slots for them, minimising the amount of time they are at the evening.

    1 vote

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