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School communications

Welcome to the Juniper school communications forum. 

Our aim here is to gather ideas and feedback centred around enhancing communication between schools and parents, staff, and students.

The products and features showed here are tailored for primary schools, secondary schools, and Multi-Academy Trusts (MATs).

School communications

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How can we help you improve communicating with your community?

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2 results found

  1. Comms Tools - Re sending messages

    Would be good to be able to "Resend" an email/Text/App message again. Some users may not receive the message due to errors etc.

    To be able to just "resend to all" or "Resend to Error/pending" recipients after the fact would be a massive help.

    Currently when something is sent in the app there is no way to re send if an error shows. A new app message but be created and sent. I believe the same is for email/SMS too.

    4 votes

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    Next  ·  0 comments  ·  General communications  ·  Admin →
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  2. School enabling of email open/click statistics

    On a previous system I used (which was much more basic in most other ways) when sending emails and texts I could see a list showing if they were received and opened, this gave us good insight into enagagement of parents and details of who had opened it and also when there was a problem with an address. This is particularly important as often comms sent are important - re covid, weather, oftsed or important meetings.

    1 vote

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