35 results found
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Parents Evening Booking - confirmation to be sent to booking parent only
It would greatly enhance the user experience if, upon booking a slot, parents immediately received a confirmation email. This email should serve to reassure them that their booking has been successfully made, while also providing details such as the date and time of the booking.
This measure would not only confirm the reservation to the parent but also sets the expectation that they should receive an email upon successfully saving their booking. Implementing this feature can effectively mitigate potential issues where a parent reserves a slot but overlooks the step of saving the booking to confirm it.
7 votes -
Allow schools to set time for Parents Evening bookings
Giving schools the ability to choose the time of release for Parents' evening booking rather than just a date. Currently, the bookings are open from the date set but schools would schools prefer to add a time as well as a date.
5 votes -
Allow schools to reopen a closed Parents Evening block
When you set the close date for your parents evening block, and this comes around - there is currently no way to reopen. This would be really useful if there become additional times available, if dates change or if a number of parents haven't been able to book on already.
4 votes -
Parents Evening Booking: reserved vs booked
When a parent reserves their slot, sometimes there is a confusion between when a slot has been 'reserved' and 'booked', as some parents think that when a slot has been reserved that this is the same as it being booked.
To prevent any confusion it would be useful to include the following to the "reserved for 10 mins" notice:
"In order to confirm your booking please press the 'Save' button."
If a parent does not click the 'save' button then another parent can take that slot.
4 votes -
School app send messages to staff in class groups
Useful when you send a message to a class, that the teacher is automatically added too, rather than having to be manually added
3 votes -
Parents Evening - ability to see parent view
When setting up a parents evening event, it would be helpful for the school to be able to see the parent's view of the event/have a 'test' parent account so that they can check everything from a parent perspective before making the event live.
2 votes -
Reading log
Ability for schools and parents to log and track their childs reading progress.
1 vote -
Lunchtime feedback
Ability for schools to let parents know if their child has not eaten their lunch
1 vote -
Email priority 1 parents only
The school app allows communications to go to P1 only, but we have been requesting since we signed up with the website, the functionality of emailing priority 1 parents, and not everyone on a child's' contact list every time we send info out
1 vote -
1 vote
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Videos to display in Mobile App
Videos added to websites, such as on a page or news article, do not display in the Mobile App.
Currently, this feature does not exist within the Mobile App as we do not have a video player to facilitate it.
However, incorporating this feature would be beneficial to schools that encourage parents to view the website via the mobile app as it would provide them with a true representation of what the website pages actually look like.
1 vote -
Parents Evening Booking: 'BOOK THIS SLOT' text
Schools have mentioned that when parents log in and navigate to this section to book slots, currently the text 'BOOK THIS SLOT' is only visible upon hovering the cursor over it, which is feasible only on desktops.
However, the majority of parents access the website using mobile devices, where hovering is not possible due to the absence of a cursor. Consequently, they are unable to see this important wording.
It would be beneficial to ensure that the text is always visible on both desktop and mobile interfaces for accessibility reasons.
1 vote -
Automate verification of app if a parent changes their mobile number
Currently if a parent changes their telephone number we have to remember to reactivate their new telephone number once it has updated in Sims. Has any consideration been made to automating this please as it is reliant on us remembering to do something a few days after we have been notified.
1 vote -
Retrieve or reissue club booking confirmation email
Is there any way that parents can retrieve their original booking email (with the 'cancel booking' link) from the website or I can reissue it if they are not able to find it? They often claim that they don't have it and therefore can't make cancellations themselves and I don't get a copy of the link.
1 vote -
Course booking email address
Is it possible to change the email address that course booking emails come from? At the moment the email address is hard coded and it would be good if the emails could could come from the school email address rather than an e4education email account.
1 vote -
Course Booking Plus- Saving event as a draft
The ability to add an event and save it as a draft, rather than having to publish it straight away.
1 vote -
Course Booking Plus - Adding a URN field
Adding this field will make filtering easier and TSH's will be able to see where the delegates/schools are booking onto courses
1 vote -
Club booking - cancellations
When a parent makes a cancellation, please can the administrator be sent an email confirming the refund amount required eithe via paypal or CCV.
1 vote -
Club booking - display total amount
On our clubs booking system, when I view club bookings please can the date and amount paid be shown in the view as when cancellations need to be made, I have to go through each booking to find the correct one and it takes ages
1 vote -
Club booking - confirmation page text
Could an option be added to allow the line of text saying 'We will be in touch to take your payment' of being hidden as it's not always necessary especially if doing offline payments via bank transfer or using childcare vouchers as the school won't need to get involved with the payment side if using those methods
1 vote
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