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School Communications

Welcome to the Juniper school communications forum. 

Our aim here is to gather ideas and feedback centred around enhancing communication between schools and parents, staff, and students.

The products and features showed here are tailored for primary schools, secondary schools, and Multi-Academy Trusts (MATs).

School Communications

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7 results found

  1. Is there any way that parents can retrieve their original booking email (with the 'cancel booking' link) from the website or I can reissue it if they are not able to find it? They often claim that they don't have it and therefore can't make cancellations themselves and I don't get a copy of the link.

    1 vote

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  2. When a parent makes a cancellation, please can the administrator be sent an email confirming the refund amount required eithe via paypal or CCV.

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  3. On our clubs booking system, when I view club bookings please can the date and amount paid be shown in the view as when cancellations need to be made, I have to go through each booking to find the correct one and it takes ages

    1 vote

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  4. Could an option be added to allow the line of text saying 'We will be in touch to take your payment' of being hidden as it's not always necessary especially if doing offline payments via bank transfer or using childcare vouchers as the school won't need to get involved with the payment side if using those methods

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  5. Would it be possible to output the total cost of the clubs after picking the payment method and going to the next screen? At the moment it doesn't show for offline payments and parents might forget how much the total cost is. It might also be nice if the total cost is also included in the email sent to parents as I don't believe it's something included.

    1 vote

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  6. Would it be possible to add Ms as a drop down option when a parent books a club please? There is Mr, Mrs and Miss.

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  7. I was very excited about Resource Booking but it's not going to work for us unless it's modified. What would work perfectly for us: - if it is linked with the MIS system so any rooms booked on the Sims timetable would be able to sync with the Booking form. Manual import would be fine. - If it is left as it is now teachers will have to book the rooms manually even though the rooms are allocated to their class in MIS. This would potentially lead to double-booking and confusion with classes. - if it is linked with MIS…

    1 vote

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